Frequently Asked Questions

Click the questions below to view answers to frequently asked questions about remote learning and other COVID-19-related resources. Please note, we will continue to add additional questions and answers to this page.


RMP will continue to distribute food at RMP Berkeley, RMP Southwest, and RMP Fletcher through our partnership with Revolution Foods through the end of the school year. Families can pick up 3 meals (breakfast, lunch, dinner) at a time. All family members do not need to be present to pick up a meal. Children 1-18 will receive preference; adult members of the RMP community are eligible for meals as well. Any children 1-18 in the community are eligible to receive meals, not just RMP students.

Additionally, Denver Public Schools and Aurora Public Schools have meal distribution sites available to families. RMP Creekside families are encouraged to pick up food at nearby Place Bridge Academy. Please visit the following sites for more information: 

We also want to make families aware of the Food Resource Hotline - 720-382-2920. This is a bilingual toll-free number that connects Coloradans to needed food and nutrition resources. Anyone in need can call. It is open Monday through Friday from 8 a.m. to 4:30 p.m. Messages left after-hours or on a weekend will be returned the next business day. (If you are hearing impaired, call Relay Colorado at 7-1-1 or 1-800-659-2656.)

Comcast Internet Essentials is offering two months of free service to new customers - learn more at Once approved, it will take 7-10 business days to receive a Welcome Kit and Internet equipment. You can also access an Xfinity WiFi Hotspot - anyone in proximity to a hotspot can access for free. See a map of locations at

More information about connecting to the internet is also available on our Tech Support page.

Please let your teacher know right away if you’re having challenges with your Chromebook. They will work to troubleshoot with you or flag for our data and operations team members to work on a solution.

We appreciate your patience as we try to solve technology challenges (some of which may not have solutions) and work together to make remote learning work in this unprecedented time. 

DPS is currently using attendance data to track how many students across the district are engaged in remote learning. Starting the week of April 13, RMP will be recording students for whom we have not been in touch with as 'No Student Engagement.' This is a new code -- no students will be marked 'Absent'.

Given the closure of all DPS buildings through the end of the school year, RMP Southwest will no longer be hosting the previously scheduled summer academy at Castro Elementary. Remote learning will continue for all RMP students through June 10.

Though we were previously scheduled to have no school April 27 and 28, given the new remote learning structure, school will now be "in session" those days, and the last day of school for the year will be Wednesday, June 10 for both students and teachers.

We are excited for students and teachers to engage in our remote learning plan, and there are still some open questions we have about how to effectively measure progress during this time. Our Academic team is working with our districts to create a plan and we will be able to communicate this out by May 1st.

Unfortunately, we had to move our original conferences so that our teams could distribute technology to families. We think conferences are incredibly important and we want to make sure we have a chance to discuss your scholar’s progress with you. We are working to create a plan for conferences and will be able to share that plan with you by May 1st.

Yes! We are hosting events on Facebook Live every Monday and Wednesday at 3pm. Join us for different lessons/activities each week! Additionally, we will be distributing both a network update and school-based updates every Friday.

Per DPS/APS policy, buildings are closed for the rest of the school year. Given the statewide stay-at-home order, staff are staying out of the buildings as well, except in the case of emergencies. We will be back in touch once policy changes if there are opportunities to come back into the building.

You should expect to receive 3 packets total. If you haven’t received your first packet you should [1] contact your student’s teacher with an updated address and/or [2] if able, come to your RMP campus to pick one up.

If your scholar has an Individualized Education Plan (IEP) they will also be receiving 3 customized work packets that are specifically designed to support their needs.

We are sending out packets that may have had an error in address every Monday. Expect it to take 8-10 days after shipping to arrive. If you choose to pick up the packets at your campus please note, for easy and safe access you will find blue bins outside the front door of the school labeled by grade. There will be envelopes that include all packets.

Thank you for your patience as we experience some delays with the post office. A reminder these packets are also found virtually on our remote learning website.